ComputerCare Customer Privacy Policy

ComputerCare is committed to safeguarding your privacy and upholding the highest levels of information security. Our privacy policy covers the collection, use and disclosure of personal information that may be obtained by ComputerCare anytime you have contact with us, including when you visit our website, purchase ComputerCare services or products or when you talk to a ComputerCare sales or support associate in person or by telephone. Please read the following to learn about our policy and practices, including the type of information that is collected, how it may be used and how we safeguard it.

Your Personal Information And Our Commitment To Expert Care

We collect your personal information because it makes us better able to provide the expert care that you deserve and have come to expect from ComputerCare. It enables us to give you quick and easy access to the information that you need to keep your machines running well, so that you can focus on your business, not maintaining and servicing your laptops, desktops, servers and printers. If there is ever a time that you don’t want ComputerCare to keep you up to date with the latest information, contact us and we will update your personal information and preferences.

We may collect personal information about you in different situations involving your contact with ComputerCare, including:

  • When you complete a service ticket
  • When you are discussing a service issue by telephone
  • For market research purposes
  • For reviewing and updating the effectiveness of our website
  • Disclosure Of Your Personal Information

ComputerCare is very serious about your privacy and uses it best efforts to ensure that your personal information is secure. ComputerCare does not sell or rent your personal information to other marketers. ComputerCare takes administrative, technical and physical precautions to protect your personal information against loss, theft and misuse, including any form of unauthorized access, disclosure, alteration and destruction. ComputerCare may be required to disclose your personal information as a result of a lawsuit or other legal or law enforcement. If you have questions or concerns about the ComputerCare Privacy Policy or wish to update your personal information, please contact us. ComputerCare may update its privacy policy from time to time, but all changes will be posted to the ComputerCare website.

Cookies and Other Technologies

As in many other websites, in its website ComputerCare may use “cookies” or other technologies from time to time to measure user time spent on our website, analyze customer response, study traffic patterns and the like. We use cookies and other technologies to improve customer service and satisfaction in order to continue to provide the highest quality and convenience to you. However, if you prefer to disable cookies, please be aware that certain features of the ComputerCare website may not be available to you.

About this Cookie Policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains:


What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

The cookies used on our website are grouped into the following categories.

How can I control the cookie preferences?

You can manage your cookies preferences by clicking on the “Settings” button and enabling or disabling the cookie categories on the popup according to your preferences.

Should you decide to change your preferences later through your browsing session, you can click on the “Consent Preference” icon link in the bottom left of the window of this website. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit,

The ComputerCare Commitment To You

Safeguarding your privacy is very important to everyone at ComputerCare. This commitment to your privacy is equal to our commitment to expert service and quality customer care. If at any time you wish additional information about the ComputerCare privacy policy, contact us or call 650-475-5500.

All logos included on the ComputerCare website, other than the ComputerCare logo, are the property of the represented companies and used with permission.